Privacy Policy
Last updated: November 11, 2026
One Face ("we", "us") is a social app and website at onefaceapp.com. This page explains what we collect, why, and the choices you have. We do not sell your personal information, and we do not show ads.
What we collect
- Account details: your name, email address and password. Passwords are stored securely hashed and we cannot read them.
- Profile details you choose to add: photo, cover, bio, city, work, school, birthday.
- Content you create: posts, photos, videos, comments, reactions, stories, polls, groups, pages and messages.
- Friends and safety data: friend requests, blocks, reports and appeals.
- Sign-in and security records: when you open the app, sign in, sign up or fail to sign in, we record the time, your approximate country and city, IP address, device type, operating system and browser. We use this to keep accounts safe and to detect abuse.
- Location (optional, off by default): if you turn on "People nearby", we store your chosen place as a city name and coordinates rounded to about one kilometre. Other people only see your city and a rough distance, never your exact position. You can turn it off at any time. Checking in on a post only adds the place name you pick to that post.
- Notifications (optional): if you allow them, we store a push notification address for your device.
How we use it
- To run the app: show your posts and messages to the people you choose.
- To keep the community safe: review reports, stop spam and protect accounts.
- To improve One Face: understand which features are used and fix problems.
Calls
Voice and video calls connect devices directly with each other. We help set up the connection but we do not record calls.
Who we share data with
- Service providers that host the app for us: Supabase (database, sign-in and file storage) and Cloudflare (website hosting and delivery).
- OpenStreetMap services (Nominatim and Overpass) when you search for a place or look for places near you. Your device contacts them directly, so they can see your IP address and the place you search.
- Other people, as you choose: your profile and posts are visible according to your privacy settings. Messages go only to the people in the chat.
- Authorities, only when the law requires it or to protect someone from serious harm.
Your choices
- Edit your profile and privacy settings in the app (Menu, then Settings and privacy).
- Turn off People nearby, notifications or location permission any time.
- Delete your account in the app (Menu, Settings and privacy, Delete account) or follow the steps on our account deletion page. This removes your profile, posts, comments, messages and photos.
- Ask us for a copy of your data, or a correction, by emailing [email protected].
How long we keep data
We keep your content while your account is open. When you delete your account, your profile and content are removed. Basic sign-in security records may be kept for a limited time to protect the service from abuse.
Children
One Face is for people aged 13 and over. If you believe a child under 13 has an account, email us and we will remove it.
Security
Data is sent over encrypted connections and access to the database is protected by row-level security rules. No service is perfectly secure, so please use a strong, unique password.
Changes
If we change this policy we will update the date above and, for important changes, tell you in the app.